1. Information we collect
We may collect information you provide when creating an account, submitting an application, uploading documents, contacting support, or using features of the platform. This may include your name, email address, application details, documents, and account activity.
2. How we use information
We use information to create and maintain accounts, process applications, provide support, communicate updates, improve the platform, prevent misuse, and meet legal or administrative requirements.
3. When information is shared
We may share relevant information with funding-program administrators, service providers that help operate the platform, professional advisers, or authorities when required by law. We do not sell personal information.
4. Data security
We use reasonable administrative, technical, and organizational safeguards to protect information. No online service can guarantee absolute security, so keep your account credentials private and notify us about suspected unauthorized access.
5. Data retention
We retain information for as long as needed to provide services, manage applications, resolve disputes, meet legal obligations, and maintain appropriate business records.
6. Your choices
You may request access to, correction of, or deletion of personal information where applicable. You may also contact us about communications or questions regarding how your information is handled.
7. Policy updates
We may update this Privacy Policy as our services, practices, or legal obligations change. The updated version will be posted on this page with a revised effective date.
8. Contact us
For privacy questions, email hello@altacapbusiness.com.